Job Title: Clinics Operation Manager (Veterinary Fieldwork Clinic)

Location: Crete, Greece (Rotating Clinic)

Position Type: Full-time / 5-year Fixed Term Contract

Start Date: As soon as possible

Reports To: Country Director with dotted line into Head of Clinics

 

About Zero Stray Pawject, Inc. 
Zero Stray Pawject is an innovative non-profit organization dedicated to advocacy, public health, education, and animal welfare. Our mission is to solve the root causes of stray dog and cat populations and prevent animals from ever ending up stray, homeless, or on the streets.

We design, implement, and evaluate evidence-based programs led by an international team of experts in public health, law, veterinary medicine, animal welfare, business management, and economics.

We work hand-in-hand with municipalities, mayors, law enforcement, the judiciary, commercial veterinarians, animal welfare organizations, and schools to deliver sustainable prevention programs that reduce stray populations and create lasting societal change. Every initiative is guided by clear KPIs to ensure measurable impact.

 

Building on our successful proof-of-concept in Aegina, we launched a pioneering pilot program in Crete to systematically reduce stray dog and cat populations. Working closely with municipalities, law enforcement, and local communities, we provide free or subsidized neutering, microchipping, and DNA services to pet owners from vulnerable groups (low income, unemployed, and more), agricultural farmers, and hunters, ensuring all companion animals are responsibly cared for and registered according to the companion animal welfare legislation 4830/2021.

To address gaps in veterinary access in rural areas, we offer free veterinary care, supporting pet owners to maintain companion animal health responsibly. 

Our team also partners with Greece’s first Animal Police Department and leads island-wide responsible pet ownership campaigns via TV, radio, outdoor media, influencers, and social media. Weekly field clinics in municipal buildings have received strong community engagement, and we plan to expand to more communities across Crete from 2026 to 2030. 

 

About the Role 
The Clinics Operations Manager belongs to the project management team and ensures smooth, safe, and efficient operation of companion animal clinics according to established SOPs. This hands-on role combines operational oversight, staff coordination, compliance, safety, and sustainability. Applicants from operations, public health, environmental, or management backgrounds are welcome; veterinary experience is a plus, but not required. 

 

Location: This role requires relocation to Crete, Greece. 

Language: Greek and English are mandatory.  

 

Key Responsibilities 

  • Operational Management: Oversee daily field operations including the proper implementation of SOPs, project quality, logistics, schedules, and accountability to communities and local governance, ensuring smooth workflows for field clinics. 

  • Staff Coordination: Oversee teams regarding protocols and SOPs, organize training, foster a positive, safe, and collaborative workplace, and oversee scheduling and communication with communities. 

  • Inventory & Supplies: Manage procurement and logistics, monitor stock levels, and maintain accurate records. 

  • Hygiene, Safety & Sustainability: Ensure hygiene standards per SOPs, infection control, and environmentally responsible waste management. 

  • Emergency Preparedness: Maintain emergency procedures and staff readiness. 

  • Clinic Setup & Equipment Readiness: Ensure all equipment, instruments, and clinic rooms are fully prepared, organized, sterilized, and readily accessible to the veterinary team only so that they can work efficiently and maintain a smooth clinical workflow. 

  • Continuous Improvement: Actively contribute to SOP reviews, integrate staff feedback, and foster a learning culture. 

 

Qualifications 

  • Bachelor’s degree in animal health, operations, project management, public health, environmental management, or related fields. 

  • 5+ years of experience managing operations, programs, or field-based teams, including logistics, staff coordination, compliance, or high-volume service delivery. 

  • Must be highly organized and detail oriented. 

  • Strong leadership, problem-solving, and communication skills. 

  • Experience with scheduling and reporting, and confidence in digital management tools (e.g., Microsoft Office, etc.). 

  • Experience in veterinary, clinical, or animal welfare settings. 

  • Familiarity with sustainability practices in field operations. 

  • Knowledge of sterilization of workflows, infection control, or regulated environments. 

  • Any related software system knowledge of advantage

  • Valid driving license (travelling within Crete and/or Greece). 

  • Must have EU work permit. 

 

What We Offer 

  • A leadership role within a high-impact, evidence-based program that is reshaping animal welfare, public health, and community engagement across Crete. 

  • A dynamic, multidisciplinary work environment with opportunities for professional growth in operations management, field leadership, and program development. 

  • Comprehensive onboarding, continuous training, and close collaboration with veterinary, municipal, and community partners to strengthen operational excellence. 

  • Competitive compensation and the opportunity to contribute to a long-term initiative with potential for national expansion and increased leadership responsibility. 

 

 How to Apply 

Please send your CV and a brief cover letter in English outlining your motivation for applying to  info@zerostraypawject.org.